Shipping policy

SHIPPING POLICY

Thank you for shopping with PicoBotanica. We aim to provide you with a hassle-free shipping experience. Our shipping policy is outlined below.

SHIPPING METHODS AND DELIVERY TIME: We offer free shipping worldwide on all orders. Orders are usually processed and shipped within 1-2 business days of the order being placed. Transit time is approximately 5-7 business days, depending on your location.

SHIPPING CARRIERS: We partner with reliable shipping carriers to deliver your order. Our shipping carriers include DHL, FedEx, and USPS

ORDER TRACKING: Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on the carrier's website.

INTERNATIONAL SHIPPING: We offer free shipping worldwide. However, please note that international orders may be subject to additional customs fees and taxes, which are the responsibility of the recipient.

ORDER CHANGES AND CANCELLATIONS: We strive to process orders as quickly as possible. If you need to make changes to your order or cancel it, please contact us within 12 hours. We cannot guarantee that we will be able to make changes or cancel your order once it has been processed.

SHIPPING ADDRESS: Please ensure that you provide the correct shipping address when placing your order. We are not responsible for any delays or additional shipping costs that may result from an incorrect shipping address.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.